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printer not working after a window 11 update

After Windows 11 Update Printer Not Working? 5 Quick Fixes to Try Now

Introduction

Few things are more frustrating than your printer suddenly refusing to work after a routine Windows 11 update. You click “Print,” but nothing happens-no error messages, no whirring sounds, just silence. This issue is surprisingly common, with many users reporting that their printers go offline, display “driver unavailable” errors, or even print random gibberish (like network commands or garbled text) after installing updates like KB5050092 or KB5053657.

The good news? Most post-update printer problems are fixable with the right troubleshooting steps. In this guide, you’ll learn why Windows updates break printers, how to resolve “after Windows 11 update printer not working” issues, and how to prevent future disruptions. Let’s get your printer back online!

What Causes Printer Issues After a Windows 11 Update?

Windows updates aim to improve security and performance, but they can sometimes disrupt printer functionality. Here’s why:

  • Driver Incompatibility: Updates may overwrite or conflict with existing printer drivers.
  • Print Spooler Glitches: The Windows service managing print jobs can crash or freeze.
  • Network Configuration Changes: Updates might reset network settings, disconnecting wireless printers.
  • Deprecated Features: Older printers may lose support in newer Windows builds.
  • Known Update Bugs: For example, the KB5050092 update caused USB printers to print random text due to IPP protocol errors.

Understanding these causes helps you target solutions effectively.

update window

5 Ways to Fix Your Printer After a Windows 11 Update

1. Restart Devices and Check Connections

Step 1: Power Cycle Your Printer and PC

  • Turn off the printer, unplug it for 30 seconds, then reconnect and power it on.
  • Restart your computer to refresh system processes.

Step 2: Verify Physical and Network Connections

  • For USB printers: Try a different cable or port.
  • For wireless printers: Ensure both devices are on the same Wi-Fi network. Check the printer’s control panel for a steady Wi-Fi signal light.

Why It Works: Simple resets often resolve temporary communication errors caused by updates.

2. Run the Built-In Printer Troubleshooter

Step 1: Open Windows Troubleshooter

  1. Press Win + I to open Settings.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Select Printer and click Run.

Step 2: Follow On-Screen Prompts
The tool will detect issues like stuck jobs, spooler errors, or driver conflicts and attempt automatic fixes.

Tip: For HP printers, download the HP Print and Scan Doctor for brand-specific diagnostics1.

update driver of printer

3. Update or Reinstall Printer Drivers

Option A: Update via Device Manager

  1. Press Win + X and select Device Manager.
  2. Expand Printers, right-click your device, and choose Update driver.
  3. Select Search automatically for drivers.

Option B: Download from the Manufacturer’s Site

  1. Visit your printer’s support page (e.g., HPCanon).
  2. Enter your model number, download the latest Windows 11 driver, and run the installer.

Option C: Use Windows Update

  1. Go to Settings > Windows Update > Check for updates.
  2. Install optional driver updates if available.

Why It Works: Outdated or corrupted drivers are the #1 cause of post-update printer failures.

4. Reset the Print Spooler Service

Step 1: Clear the Print Queue

  1. Type services.msc in the Windows search bar.
  2. Right-click Print Spooler and select Stop.
  3. Navigate to C:\Windows\System32\spool\PRINTERS and delete all files.

Step 2: Restart the Spooler

  1. Back in Services, right-click Print Spooler and select Start.
  2. Set its startup type to Automatic.

Tip: Use Command Prompt for a faster reset.

textnet stop spooler  
del /Q /F /S %systemroot%\System32\spool\PRINTERS\*  
net start spooler  

5. Roll Back the Problematic Windows Update

Step 1: Uninstall the Update

  1. Go to Settings > Windows Update > Update history.
  2. Click Uninstall updates, select the recent update (e.g., KB5050092), and confirm.

Step 2: Pause Updates Temporarily

  1. Navigate to Settings > Windows Update > Advanced options.
  2. Pause updates for 7 days while troubleshooting.

Caution: Only use this as a last resort, as updates include critical security patches.

Additional Tools and Insights

  • Known Issue Rollback (KIR): Microsoft resolved the KB5050092 printing bug via KIR. Enterprise users can apply Group Policies.
    • Computer Configuration > Administrative Templates > KB5050092 Rollback.
  • Manufacturer Utilities: Tools like HP Smart or Epson iPrint offer dedicated troubleshooting and firmware updates.
  • System Restore: Revert your PC to a pre-update state via Control Panel > Recovery.

Common Mistakes to Avoid

  • Skipping Basic Checks: Always test connections and restart devices first.
  • Using Generic Drivers: Install manufacturer-specific drivers for full functionality.
  • Ignoring Firmware Updates: Check your printer’s menu for firmware updates under Settings > Maintenance.
  • Overlooking Network Conflicts: Assign a static IP to your printer to prevent DHCP issues.

Conclusion

A Windows 11 update shouldn’t leave you stranded without a working printer. By restarting devices, updating drivers, resetting the print spooler, or rolling back updates, you can resolve most post-update issues in under 30 minutes. For persistent problems, consult your printer’s support team or explore Microsoft’s official troubleshooting guide. Bookmark this guide for future reference, and never let a Windows update disrupt your workflow again!

FAQs

1. Why is my printer offline after a Windows 11 update?

Updates can reset network settings or corrupt drivers. Reconnect your printer to Wi-Fi and reinstall drivers.

2. How do I stop my printer from printing random text?

This is caused by the KB5050092 bug. Install the KB5053657 update or use Microsoft’s KIR fix.

3. Can I prevent updates from breaking my printer?

Yes! Pause updates during critical tasks or set your network to “Metered” to delay optional updates.

4. Why does the print spooler keep stopping?

Corrupted print jobs or malware often cause this. Run a virus scan and reset the spooler as shown in Step 4.

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